How We Handle Your Information

Effective Date: October 7, 2026

Anchor Silver Capital LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, call us, text us, or engage with our services.

1. Information We Collect

We may collect personal information you voluntarily provide, such as your name, email address, phone number, mailing address, and information about your precious metals interests. When you opt in to text messaging, we also collect your mobile number and the record of your consent (including the date, time, and the wording of the consent you accepted). We collect audio recordings of telephone calls as described in Section 4. We also collect standard technical data automatically, including IP address, browser type, device information, and pages visited.

2. How We Use Your Information

We use your information to respond to inquiries, process transactions, provide customer support, improve our website, and send you information you have requested or that we believe may be relevant to you. We do not sell your personal information to third parties.

3. Text Messaging & SMS Communication

If you provide your mobile number and affirmatively opt in, we may send you text messages about your inquiry, appointment reminders, and information about precious metals products and services. Mobile numbers and opt-in consent data collected for SMS communication will not be shared, sold, rented, or leased to third parties or affiliates for marketing purposes under any circumstances.

Your SMS consent is stored as a record of your express written consent under the Telephone Consumer Protection Act (TCPA) and is used only to send messages you have agreed to receive. Consent is not a condition of any purchase. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message, or reply HELP for help. Opting out of SMS does not affect your ability to contact us by phone or email, and it does not remove you from our records where we are required to retain them.

4. Call Recording

We collect audio recordings of telephone calls placed to or received by Anchor Silver Capital LLC for quality assurance, training, and compliance purposes.

Calls may be monitored or recorded when you contact us or when we contact you at the number you provide. Where required by law, we disclose that calls are recorded. Recordings are retained only as long as needed for these purposes and are accessible only to personnel and service providers who need them to perform their work.

5. Cookies and Tracking

Our website may use cookies and similar technologies to enhance user experience and analyze traffic. You can control cookie preferences through your browser settings.

6. Information Sharing

We may share information with trusted service providers who help us operate our business (such as custodians, depositories, and payment processors), and when required by law or to protect our rights. We require these providers to keep your information confidential. We do not share, sell, rent, or lease your mobile number or SMS opt-in consent data for third-party marketing purposes, as stated in Section 3.

7. Data Security

We use commercially reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.

8. Your Choices

You may opt out of receiving marketing communications at any time by following the unsubscribe link in an email, replying STOP to any text message, or contacting us directly. You may also request access to or deletion of your personal information by contacting us. We will honor verified requests subject to any retention obligations imposed on us by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on this page with its effective date. Continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at info@anchorsilvercapital.com or by phone at (866) 818-7243.